Delivery Policy

Last revised: 17 September 2026

Shipping charges

• Italy: free shipping.
• European Union: €15. Orders above €800 qualify for free shipping.
• Outside the European Union: €25 in all cases.

Duties, taxes and customs charges outside the EU are the customer’s responsibility.

Preparation and delivery

Order preparation takes 1–3 business days. Delivery within Italy and the EU takes 2–5 business days after dispatch. Delivery outside the EU takes 5–10 business days after dispatch. Business days exclude weekends and public holidays. Customs clearance and circumstances outside our control may affect these estimates.

For delivery assistance, contact info@incantevolemilano.com.